Using the App

Bluetooth and connectivity

How do the inhalers in the Digihaler family track my inhaler use?

The Digihaler family of inhalers contains an electronic module with Bluetooth® wireless technology and sensors built into the top of the inhaler, which detect and record how often you use your inhaler and measure inspiratory flow rates. Inhaler use is recorded as an event when the cap is opened or you inhale. When used with the Digihaler app, you can track and view your inhaler event information. The inhalers will still deliver medicine even if it is not connected to the app.

Do I need to be connected to the internet to use the app?

It is possible to use the app while not connected to the internet, although certain features will be unavailable, such as connecting an inhaler to the app, joining Healthcare Programs, and viewing environmental information. Ensure that you are connected to the internet to use all app features.

How long does it take to sync my inhaler to the app?

Sync speed may vary based on certain conditions. The app will sync most quickly if you open the app within 3 minutes of using your inhaler. Remember to regularly open the app and keep the Digihaler within Bluetooth® range to ensure that they sync.

How do I sync my ProAir Digihaler, AirDuo Digihaler, and/or ArmonAir Digihaler with the app?

To sync your inhaler to the Digihaler app, your inhaler must be within 15 feet of your smartphone and your Bluetooth® must be enabled.

How many inhalers can I track?

A maximum of seven inhalers can be tracked in the Digihaler app at a time. Of the seven, you may have a maximum of five ProAir Digihalers, and a maximum of two AirDuo Digihalers and/or ArmonAir Digihalers. If you already have seven registered inhalers and need to add a new one, please remove an existing inhaler. To remove an inhaler from the app, tap the "Digihalers and Safety" button in the lower right section of the home screen to bring up the list of inhalers. Click on the inhaler you want to remove. On the next screen, tap "Remove this Digihaler" and follow the onscreen instructions.

I haven't "synced" my inhaler and my app in several days; do I lose that information in my inhaler?

No, all of your inhaler use information is stored in the eModule in the top of your inhaler and does not get deleted when new inhaler use information is recorded. This information is sent to the app once the inhaler comes within range of your smartphone and Bluetooth® is enabled.

App and Device Settings

How do I change my email address?

There is no way to change the email address for your account. If you no longer have access to the email account used to set up your Digihaler account, you will need to remove and reinstall the app from your phone. To use the app again, you will need to create another Digihaler account using your new email address and connect a new inhaler since the old inhalers are permanently associated with the old email address.

How do I change my notification settings using the Digihaler app?

You can manage which notifications you receive by changing your notifications in the app notification settings under your profile.

Is the Digihaler app available in languages other than English?

The Digihaler app is only available in English at this time.

How do I change my time zone using the Digihaler app?

The Digihaler app uses the time zone in which your phone is operating. There is no need to change your time zone to use the app. If the time zone of the phone updates automatically while traveling, no change needs to be done in the app. If you change your time manually, please advise that the app may not work properly.

Getting started and set up

How do I get the app?

In order to use the app, you will need to download and install it on your smartphone. An Internet connection is required to download the app:

  • Search for “Digihaler” in the Apple App Store® or Google Play
  • Download the free app
  • After the first download, you may be periodically prompted to update the Digihaler app as updates or newer versions become available

How do I set up an account?

After downloading and opening the app, you will be prompted to create an account and password. An internet connection is required to create an account:

  • Enter your date of birth
  • Create your account and password
  • If you ever forget your password, you can reset it
  • If you have a teenage dependent who will be using an inhaler in the Digihaler family, you will need to add a profile for them

What does it mean to connect an inhaler?

Your inhaler is connected when you scan your inhaler with your smartphone and name it with in the app.

How do I scan and register my inhaler with the Digihaler app for the first time?

After setting up an account, you will be prompted to connect your inhaler. Your inhaler has a QR code that can be scanned to begin the registration process. You may have to allow camera use within the app to connect your inhaler. Hold the inhaler behind your smartphone, so you can see the QR code on the smartphone screen. Align your inhaler’s QR code with the yellow square on the screen. You will then see "your Digihaler is now registered" on your screen once your inhaler is successfully registered.

How do I connect an inhaler if my camera is broken?

Your phone's camera must be functional to scan the inhaler QR code and connect the inhaler.

Which smartphones can I use with the Digihaler app?

The Digihaler app is compatible with these smartphones: iPhones running iOS 11 or above and smartphones running Android 6.0 or above.

Can I download the app on a tablet?

No. The Digihaler app is only designed to work on a smartphone at this time.

Messages and Notifications

What does the "Daily Self-Assessment" do?

Daily self-assessment helps you track how you feel each day. To see past self-assessments, you can tap the "Data" icon and view self-assessments in a weekly view or a monthly view.

What does the orange circle around the “Digihalers and Safety” icon in the app home screen mean?

The orange circle around the "Digihalers and Safety" icon is a reminder to check the dose counter on the back of the device to see how many doses remain.

I received a notification that I have more than 12 ProAir Digihaler events today. What does this mean?

If you have had more than 12 ProAir Digihaler events (categorized as “good” (>45 L/min), “fair” (30-45 L/min), “low (<30 L/min) or no inhalation recorded within 1 min of cap open,” “exhalation,” or “possible air vent block”) in a 24-hour period, the app will notify you. Serious and potentially fatal side effects can occur with too much use of this medication. Contact your healthcare provider if you are using more ProAir Digihaler than usual, as this may be a sign of worsening symptoms.

I received a notification from my AirDuo Digihaler/ArmonAir Digihaler asking if I would like to set up my inhalation reminders. What does this mean?

Your inhaler will calculate how many doses you took in the past 7 days. You will receive a notification if you are not taking your maintenance medication twice a day. You will be asked if you would like to set up inhalation reminders.

How do I set up inhalation reminders for AirDuo Digihaler and ArmonAir Digihaler?

Select your “Profile” from the bottom navigation on your screen. You will have the option of turning on “Scheduled Reminders.” Slide the toggle button to turn them on. You can then set the time you would like to receive these reminders.

Why am I getting a "Digihaler Error" notification and can I continue to use my ProAir Digihaler, AirDuo Digihaler, and/or ArmonAir Digihaler?

If you receive an Error Message that includes an error code (for example Error Code 1, Error Code 2, or Error Code 3) please contact Teva Customer Support at +1(888) 603-0788 Monday through Friday so they can help you troubleshoot the issue. Your inhaler will still work to deliver your medication.

How do I change or delete inhaler events?

You are not able to change or delete inhaler events.

What do I do if the data screen on my Digihaler app says there is a possible air vent block?

Ensure you are not blocking the air vent with your lips or fingers when taking an inhalation.

For detailed instructions on how to avoid doing so, please refer to the Possible Air Vent Blocked video.

Why am I getting a continued problem notification?

If 6 or more of the last 12 events were either “low (<30 L/min) or no inhalation recorded within 1 min of cap open,” “exhalation,” or “possible air vent block,” then you will get this notification.

Talk to your healthcare provider and reference the "Digihaler Basics" document by tapping the "Digihalers and Safety" button.

Reading and sharing reports

What types of reports are available and what do they show?

In the “Data” section of the app, you are able to export inhaler event reports to view and share with your healthcare provider if you choose.

The reports show a three month view of your inhaler events and inspiratory flow rates. Inspiratory flow rates are categorized as: “good” (>45 L/min), “fair” (30-45 L/min), “low or no inhalation” (<30 L/min), “exhalation,” or “possible air vent block.”

If you only use a maintenance or a rescue inhaler, you will see one graph for inhaler events and one graph for inspiratory flow rates. If you use both a maintenance and rescue inhaler, those sections will include two graphs each on inhaler events and inspiratory flow rates.

How do I share my information with my caregiver or healthcare provider?

You can choose to share and discuss your Digihaler reports in a few different ways:

  • You can bring your phone to your next appointment and show your healthcare provider your reports within the app.
  • You can print a PDF in advance of your next appointment using the share function (the share function is located within the app reports function within the Data section).
  • You can email the PDF directly to your healthcare provider using the share function within the app reports section. Your healthcare provider’s office must allow email communications from patients.
  • You can use AirDrop® (iPhone only) or you can text.
Navigating the Digihaler app

Where do I find information about how to use my inhaler and app?

When using the app for the first time, you will be guided through a series of screens that explain the features of the app, as well as some initial settings. You can also view the “Digihaler Basics” section of the app to view further instructions.

If you’d rather watch a step-by-step process, our How to use video can guide you.

How do I remove an inhaler from my app?

To remove an inhaler from the app, tap the "Digihalers and Safety“ button to bring up the list of inhalers. Click on the inhaler you want to remove. On the next screen, tap "Remove this Digihaler" and follow the onscreen instructions.

What are "Digihaler events"?

Every opening of the cap (with or without inhalation) counts as a Digihaler event. Only the first event (e.g. inhalation or exhalation) after cap opening is recorded. If the first event occurs after 1 minute of cap opening, regardless of flow rate, the event will be recorded as “Low (less than 30 L/min) or No Inhalation recorded within 1 min of cap open.” Types of Digihaler events include:

  • Good inhalation (More than 45 L/min)
  • Fair inhalation (30 to 45 L/min)
  • Low (Less than 30 L/min) or No inhalation
  • Exhalation
  • Possible Air Vent Block

How can I see my inhaler events in my app?

When tapping the "Data" button on the bottom of the app screen, you can see the details of your Digihaler events by day for each connected inhaler. At the top right-hand side of the “Data” screen, you have the option of exporting your data.

How do I add my ProAir Digihaler, AirDuo Digihaler, or ArmonAir Digihaler in the app when I refill my prescription and get a new inhaler?

If you have refilled your prescription, follow these steps to register your new inhaler with your Digihaler app:

  • Open the Digihaler app.
  • Tap the "Digihalers and Safety" button at the bottom of the app screen.
  • Select the "Set up a new Digihaler" button and follow the instructions on the screen.
  • You will see a screen that says "Your Digihaler is now registered" once your inhaler has been successfully connected.
  • Note that you may need to remove an inhaler if you have previously connected more than 7 inhalers total, more than 2 controller inhalers (ArmonAir Digihaler and AirDuo Digihaler), or more than 5 ProAir inhalers. Refer to "How do I remove an inhaler from my app?" in our “Navigating the Digihaler app” section.

What is the “Send App Diagnostic Data” menu item?

If you encounter an issue with the Digihaler app and contact Teva Customer Support, they may request that you send them your app diagnostic file. To accomplish this:

  • Under your “Profile,” you will tap on the “Send app Diagnostic Data” on your app screen.
  • The app will ask you to confirm sending the file to Teva Customer Support.
  • Teva Customer Support will request the 6-digit reference code generated by the app that will be used to identify your app Diagnostic Data.
  • The file contains no identifying data and remains completely anonymous.
About the Healthcare Program

How do I add a Healthcare Program in the app?

  • Make sure you received an invitation code from your healthcare provider for the program in which you want to enroll.
  • At the bottom of your app screen, select “Profile,” then select “Healthcare Programs.”
  • If you have already enrolled in certain programs, you will see the list of programs here. If you are enrolling in a new program, select “Add Healthcare Program.”
  • Insert the Invitation Code (case sensitive) into the form field and select “Sign Up.”
  • You will then be led to a “Consent to Share” data screen. If you agree to share, select “Share My Data.” You will see your new program in the list of your enrolled programs.
  • From this point on, the program will be able to see your data for your connected inhalers in the Digihaler family, your Digihaler events, and Daily Self-Assessments. To make sure that the program sees the latest data available, make sure you are online.

Where can I find all of the Healthcare Programs I'm enrolled in?

In your profile, click on Healthcare Programs and the app will show all of the Healthcare Programs you are enrolled in.

Why wasn’t I able to join a Healthcare Program?

First, make sure you used the right invitation code sent by the Healthcare Program. If you still have issues joining, please contact your Healthcare Program.

How do I unenroll with a Healthcare Program?

If you decide you no longer want to participate in a particular Healthcare Program, all you need to do to unenroll is tap the “Leave Program” button beside any program you want to stop. Additionally, you can contact your Healthcare Program who can also remove you.

I just accidentally left the wrong Healthcare Program, how do I undo this?

You should contact the Healthcare Program you want to re-join and ask for an invitation code. Once you have the code, you can easily rejoin the Healthcare Program.

What personal data is shared with my healthcare provider?

If you participate in a Healthcare Program and agree to share your inhaler event information with your healthcare provider, the only personal data he or she can see is your name, date of birth, email address, daily self-assessments, and your inhaler event information.

Digihaler® support page on mobile phone

Customer Support

If you have questions we haven’t answered, our customer support team is here to help you from Monday to Friday.

Call us at

+1 (888) 603-0788

 

Approved Uses and Important Safety Information for ProAir Digihaler

APPROVED USES FOR PROAIR DIGIHALER

APPROVED USES

PROAIR® DIGIHALER®
 (albuterol sulfate) Inhalation Powder is a prescription medicine used in people 4 years of age and older to:

  • treat or prevent bronchospasm in people who have reversible obstructive airway disease
  • prevent exercise-induced bronchospasm

IMPORTANT SAFETY INFORMATION

IMPORTANT SAFETY INFORMATION

Do not use PROAIR DIGIHALER if you are allergic to albuterol sulfate, lactose, milk proteins, or any of the ingredients in PROAIR DIGIHALER. Ask your healthcare provider if you have any questions or are not sure

Before using PROAIR DIGIHALER, tell your healthcare provider about all of your medical conditions, including if you:

  • have heart problems
  • have high blood pressure (hypertension)
  • have convulsions (seizures)
  • have thyroid problems
  • have diabetes
  • have low potassium levels in your blood
  • are pregnant or planning to become pregnant
  • are breastfeeding or planning to breastfeed

Tell your healthcare provider about all the medicines you take, especially:

  • other inhaled medicines or asthma medicines
  • beta blocker medicines
  • diuretics
  • digoxin
  • monoamine oxidase inhibitors
  • tricyclic antidepressants

Do not increase your dose or take extra doses of PROAIR DIGIHALER without first talking to your healthcare provider

Get medical help right away if PROAIR DIGIHALER no longer helps your symptoms, your symptoms get worse or you need to use your inhaler more often

While you are using PROAIR DIGIHALER, do not use other inhaled rescue medicines and asthma medicines unless your healthcare provider tells you to do so

PROAIR DIGIHALER may cause serious side effects, including:

      • worsening trouble breathing, coughing and wheezing (paradoxical bronchospasm). If this happens, stop using PROAIR DIGIHALER and call your healthcare provider or get emergency help right away. This is more likely to happen with your first use of a new asthma inhalation medicine
      • heart problems, including faster heart rate and higher blood pressure
      • possible death in people with asthma who use too much PROAIR DIGIHALER
      • allergic reactions. Call your healthcare provider right away if you have any of the following symptoms of an allergic reaction:
        • itchy skin
        • swelling beneath your skin or in your throat
        • rash
        • worsening trouble breathing
      • changes in laboratory blood values (sugar, potassium)

The most common side effects of PROAIR DIGIHALER include:

    • back pain
    • body aches and pain
    • upset stomach
    • sinus headache
    • urinary tract infection
    • your heart feels like it is pounding or racing (palpitations)
    • chest pain
    • fast heart rate
    • shakiness
    • nervousness
    • headache
    • dizziness
    • sore throat
    • runny nose

These are not all of the possible side effects of PROAIR DIGIHALER. For more information, ask your healthcare provider or pharmacist

You are encouraged to report negative side effects of prescription drugs to the FDA. Visit www.fda.gov/medwatch, or call 1-800-FDA-1088

Please read the full Prescribing Information for PROAIR DIGIHALER.

Approved Uses and Important Safety Information for AirDuo Digihaler and ArmonAir Digihaler

APPROVED USES FOR AIRDUO DIGIHALER AND
ARMONAIR DIGIHALER

APPROVED USES

  • AIRDUO® DIGIHALER® (fluticasone propionate and salmeterol) inhalation powder is a prescription medicine used to control symptoms of asthma and to prevent symptoms such as wheezing in people 12 years of age and older.
  • ARMONAIR® DIGIHALER® (fluticasone propionate) inhalation powder is a prescription medicine for the long-term treatment of asthma in patients 12 years and older.
  • AIRDUO DIGIHALER and ARMONAIR DIGIHALER are not used to relieve sudden breathing problems from asthma and won't replace a rescue inhaler.

AIRDUO DIGIHALER and ARMONAIR DIGIHALER each contain a built-in electronic module that records and stores information about inhaler events. AIRDUO DIGIHALER and ARMONAIR DIGIHALER may be used with, and transmit information to, a mobile App. AIRDUO DIGIHALER and ARMONAIR DIGIHALER do not need to be connected to the app in order for you to take your medicine.

IMPORTANT SAFETY INFORMATION

Important safety information

  • AIRDUO DIGIHALER contains salmeterol. Long-acting beta2-agonist (LABA) medicines such as salmeterol when used alone increase the risk of hospitalizations and death from asthma problems. AIRDUO DIGIHALER contains an inhaled corticosteroid (ICS) and a LABA. When an ICS and a LABA are used together, there is not a significant increased risk in hospitalizations and death from asthma problems.
  • Do not use AIRDUO DIGIHALER or ARMONAIR DIGIHALER to treat sudden breathing problems from asthma. Always have a rescue inhaler with you to treat sudden symptoms.
  • Do not use AIRDUO DIGIHALER or ARMONAIR DIGIHALER if you have a severe allergy to milk proteins or if you are allergic to any of the ingredients in the product. Ask your healthcare provider if you are not sure.
  • Do not use AIRDUO DIGIHALER or ARMONAIR DIGIHALER more often than prescribed.
  • Do not take AIRDUO DIGIHALER with other medicines that contain a LABA for any reason.
  • Tell your healthcare provider about all the medicines you take and about all of your health conditions.
  • Do not stop using ARMONAIR DIGIHALER, even if you are feeling better, unless your healthcare provider tells you to. If you miss a dose of ARMONAIR DIGIHALER, just skip that dose. Take your next dose at your usual time. Do not take 2 doses at 1 time.
  • AIRDUO DIGIHALER and ARMONAIR DIGIHALER can cause serious side effects, including:
    • Fungal infection in your mouth or throat (thrush). Rinse your mouth with water without swallowing after using AIRDUO DIGIHALER or ARMONAIR DIGIHALER to help reduce your chance of getting thrush.
    • Weakened immune system and increased chance of getting infections (immunosuppression). You should avoid exposure to chickenpox and measles, and, if exposed, tell your healthcare provider right away. Worsening of existing tuberculosis, fungal, bacterial, viral, or parasitic infections, or herpes infection of the eye (ocular herpes simplex) may occur.
    • Reduced adrenal function. This can happen when you stop taking an oral corticosteroid (such as prednisone) and start taking a medicine containing an ICS (such as AIRDUO DIGIHALER or ARMONAIR DIGIHALER). During this transition period, when your body is under stress such as from fever, trauma (such as a car accident), infection, or surgery, adrenal insufficiency can get worse and may cause death. Symptoms of adrenal insufficiency include:
      • feeling tired
      • lack of energy
      • weakness
      • nausea and vomiting
      • low blood pressure
  • For AIRDUO DIGIHALER, there may be sudden breathing problems immediately after inhaling your medicine. If you have sudden breathing problems immediately after inhaling your medicine, stop using AIRDUO DIGIHALER and call your healthcare provider right away.
  • Serious allergic reactions. Stop using AIRDUO DIGIHALER or ARMONAIR DIGIHALER and call your healthcare provider or get emergency medical care if you get any of the following symptoms of a serious allergic reaction:
      • rash
      • hives
      • swelling of your face, mouth, and tongue
      • nausea and vomiting
      • breathing problems
  • AIRDUO DIGIHALER can also cause additional serious side effects, including:
    • Effects on the heart
      • increased blood pressure
      • a fast or irregular heartbeat
      • chest pain
    • Effects on the nervous system
      • tremor
      • nervousness
  • AIRDUO DIGIHALER and ARMONAIR DIGIHALER can cause:
    • Bone thinning or weakness (osteoporosis)
    • Slowed growth in children. A child's growth should be checked often.
    • Eye problems including glaucoma and cataracts. You should have regular eye exams while using AIRDUO DIGIHALER or ARMONAIR DIGIHALER.
  • For AIRDUO DIGIHALER, changes may occur in laboratory blood values (sugar, potassium, certain types of white blood cells)
  • For ARMONAIR DIGIHALER increased wheezing (bronchospasm) may occur. Increased wheezing can happen right away after using ARMONAIR DIGIHALER. If this occurs, stop using ARMONAIR DIGIHALER and call your healthcare provider. Always have a rescue inhaler with you to treat sudden wheezing.
  • Common side effects of AIRDUO DIGIHALER and ARMONAIR DIGIHALER include:
    • thrush in your mouth or throat. Rinse your mouth with water without swallowing after use to help prevent this.
    • headache
    • cough
  • Additionally, AIRDUO DIGIHALER has common side effects of:
    • back pain
    • infection of nose and throat (nasopharyngitis)
  • ARMONAIR DIGIHALER has common side effects of:
    • upper respiratory tract infection
    • infection or inflammation of nose and throat (nasopharyngitis)
  • These are not all the possible side effects of AIRDUO DIGIHALER and ARMONAIR DIGIHALER. Call your healthcare provider for medical advice about side effects.
  • You are encouraged to report negative side effects of prescription drugs to the FDA. Visit www.fda.gov/medwatch, or call 1-800-FDA-1088.

Please see full Prescribing Information for AIRDUO DIGIHALER and ARMONAIR DIGIHALER.

 

Devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) These devices may not cause harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by Teva could void the user’s authority to operate the equipment.